Award winning dynamic support™ from UKFast

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At UKFast our dedication to customer service and support has made us the official 'Best Hosting Provider' in the UK. Unlike the majority of our competitors, we understand that a successful hosting solution is not just about the hardware. You need to have a strong team behind you that delivers straight forward and intuitive support that is accessible 24/7 and suits your businesses specific needs.

Around the clock dedicated server support

At UKFast, we pride ourselves in offering the most comprehensive Service Level Agreement in our industry. We guarantee all our clients 100% network uptime and access to our level three Linux and Windows technicians 24/7 every day of the year.

At UKFast, we go the extra mile and promise to answer your call within three rings during office hours and when you inform us of a problem we guarantee to have an engineer working on a solution within 15 minutes of receipt of your call. Whenever you need us, we will be there to support you and your business.

Technical support with a human touch

We believe that excellent service is based on great relationships. In a crisis, we understand how important it is for you to be able to speak to someone immediately. For this reason we don't use automated telephone messaging systems, so you can access our support engineers 24/7.

Get managed hosting for ultimate business performance

Managing and maintaining your own dedicated server can be difficult and time consuming. We know that you want to focus on your business without having to worry about you hosting. That is why we offer our award winning Managed Hosting packages.

With Total Cover and Total Cover Plus your solution takes on another level of security. You benefit from security audits, bandwidth monitoring, patches, updates and firewalls, all of which are implemented on a regular basis. We look after every inch of your solution, so you can relax knowing your online business is running at its full potential.

For the ultimate in security and performance we also offer load balancing, server clustering, business continuity planning, disaster recovery planning and security audits.