The fastest, most reliable hosting platform

Although our awards speak volumes about our service we know it's important to hear what our clients have to say about us. Clients from a range of different industries use UKFast for their internet hosting. Read testimonials from different sectors including:

• Sports
• Travel
• Ecommerce
• Professional services

Additionally, because we want you to know about the sort of extensive and scalable solutions we deliver we've also provided in-depth case studies for:

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• Donington Park
• EFrame
• Web247.net
• Green and Easy
• Envirofone
• Gymbods.com
• Caunce O'hara
• Printerland
• Sale Sharks

If you're a happy UKFast customer and would like to write a testimonial for our site we'd like to hear from you. Contact us here.

Sport

Airwaves-Ducati

Industry: Motor Sport

Solution: High performance dedicated server

The Airwaves Ducati team was officially launched in March 2005 with riders Leon Haslam and Gregorio Lavilla. The team finished their first year back in competition with a dominant display at Brands Hatch and Gregorio Lavilla was crowned British Superbike Champion 2005.

"One of the principles of our success is sourcing only the best partners, whether it's engines from Ducati, technical expertise or off track marketing. The addition of UKFast, an award winning ISP, truly enhances our off track performance."

www.airwaves-ducati.co.uk

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Sale Sharks

Industry: Rugby Union

Solution: High performance dedicated server

Sale Sharks are a professional rugby union team who play in England in the Guinness Premiership. Nowadays the Sharks play in front of five figure crowds at Edgeley Park. On the field are many of Rugby Union's most celebrated players including Jason Robinson, Charlie Hodgson, Mark Cueto, Andrew Sheridan and Sebastian Chabal.

In 2005-6, Sale became the only team in history to finish at the top of the Guinness Premiership and go on to win the play off final at Twickenham. Now firmly in the Premiership's elite, they continue to work with UKFast to keep their website at the top of the online league.

"Our fans are fanatical about rugby and they love the website. They expect it to be constantly up-to-date with the latest news and results. It has to be always available, even at two in the morning. They won't accept anything less."

"The tech team monitor and predict our bandwidth so we are never in danger of overloading the server. At Twickenham in May 2006, UKFast were with us, in the crowd and the office. When the final whistle blew, our web server was ready for the onslaught. This kind of personal service is typical of UKFast's customer care."

"The website is now a very valuable tool for our business. We take more money over the Internet than we ever imagined and UKFast's continual vision gives us the confidence to keep developing this winning formula. Their after sales service is quite simply second to none."

Chief Executive

www.salesharks.com

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Donington Park

Industry: Motor sport

Solution: High performance dedicated server

Donington Park is already the home of British motorbike racing and it was recently successful in the bid for the F1 Grand Prix. The racing circuit is growing quickly to become the base for all British motor sport.

"We believe in providing the best online experience for our web users. Our fans, ticket-buyers and journalists all use the site as an open resource so it has to be reliable. Fortunately, UKFast's work ethic is the same, so together we're a great match. Our server with them has never let us down.

"It's online all the time which is a real bonus due to the amount of visits our website is now getting. We want online visitors to receive the best service - speed and reliability are of key importance.

"There's nothing worse in online marketing than when the site so many people rely on goes down, so it's good to know that our server solution is able to grow at the rate we do at Donington, the hosting we chose is fully scalable so we know it will never be overwhelmed.

"Our website community is very large so they need a reliable presence with a high grade of bandwidth as the fan base continues to grow. The fans are the life blood of the motor-sport industry, so we want to make sure they're happy with the service we provide.

"Whenever we need anything we are in contact with a technical expert within three rings. The UKFast support team is always there for us."

Travel

TravelManager

Industry: SaaS/Web Applications

Solution: Dedicated server

TravelManager is a hosted business productivity application for the people transportation industry. It allows bus, coach and chauffeur operators to control all aspects of their business online.

With over 600 businesses in Europe and North America using the solution daily to run their sales and operations it requires 24/7 uptime and superb performance.

TravelManager has a number of high profile customers including the Government Car & Despatch agency and the International Motorcoach Group using the service. It also powers the largest North America coaching holidays website CoachToursAmerica.com.

"UKFast has proved invaluable in helping us take our business to the next level. Their network is superb and our customers noticed the speed improvements immediately. Their customer support is absolutely fantastic - they actually sound pleased to get a call from us - no matter what the problem or what time of the day it is. I would recommend then unreservedly."

www.travel-manager.co.uk

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Real Russia

Industry: Russian tourism

Solution: Dedicated server with SSL, ASP.NET and Microsoft SQL Server 2005

Real Russia Limited is a leading internet based tour operator that specialises in travel to the Russian Federation and beyond.

Real Russia runs several websites including:

• www.realrussia.co.uk - the UK's number one Russian visa centre
• www.allrussiantrains.com - the world's most popular Russian Rail ticket portal
• www.eastwestlink.ru - the Russian subsidiary and also Russia's number one settlement visa provider to the UK

"Tens of thousands of clients and partners a year use our online services via our proprietary e-commerce applications," said Vitaly Sharatov, Real Russia's IT team leader. "Therefore it is of fundamental importance to us that we have reliable and secure web-servers and systems.

"Before selecting UKFast, we spent several months reviewing potential providers against our business needs. We chose UKFast based on their total quality commitment, world class infrastructure and exceptional operational support.

"We have not been disappointed with our decision and our websites have operated with 99.99% uptime. The best compliment we can give is that we don't worry about our servers at all now - they just work!"

Ecommerce

Printerland

Industry: Printer and print accessories supplier

Solution: Managed dedicated server solution - multi-server load balancing & total cover

Printerland has carved a niche in the B2B market offering a huge range of printer solutions to all size businesses. The online catalogue includes colour printers, mono printers, dot-matrix printers, fax-machines, accessories, media and consumables.

While hosted by a previous ISP, Printerland experienced a drop in web sales in summer 2005. The team discovered the servers were running so slowly that enquiries timed out before orders could be placed. Periods of downtime also contributed to the decision to find a new provider.

"We discovered UKFast through word of mouth and were delighted by their efficiency. Within days the site was functioning better than ever. And with their Linux expertise, I'm confident that I have a direct line to their experts should I need it. You can't ask for more than that."

Managing Director

www.printerland.co.uk

Professional Services

Caunce O'Hara

Industry: Brokerage

Solution: High performance dedicated server - multi-server clustering

Caunce O'Hara & Company is a privately owned, independent commercial insurance broker based in Manchester, placing around £20m in gross written premium across the Lloyds and composite insurance markets.

To maintain their standing as a Top 100 Independent Broker they demand a high performing, resilient web infrastructure from a customer focussed provider.

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"Many of our clients purchase cover outside standard office hours so it's paramount that the site is available at all times. Insurance is the kind of thing people lie awake thinking about, so we have to guarantee availability at 3am in case they need us. After one meeting with UKFast, we felt safe."

"Their passionate support team is on hand 24 hours a day, 7 days a week, 365 days a year and is totally clued up, not only about our server but our business too. It makes a refreshing change to deal with people who care rather than faceless organisations."

"Their reliability is second-to-none. UKFast is a top class ISP, and one that I would definitely recommend."

John Batty - Broking Director

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3E IT Solutions

Industry: Web design and application development

Solution: Dedicated server

3E IT Solutions specialises in custom software development, web design, internet and intranet applications and consulting services. The organisation has experience in the development of complex solutions for varied levels of business enterprises.

"I am compelled to praise the support team for their assistance during a spam attack. Teamwork and impressive customer service skills were clearly evident in handling the issue that arose against one of our servers ... well into the evening the team worked together to resolve the issue and communicated back without delay to keep us informed of the progress and solution.

"Over the past 8 years I have worked with hosting companies of all shapes and sizes, the most expensive and the cheapest. I have to be completely honest and say 'I am refreshed' the service from the team to date has been second to none."

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How-Do

Industry: Online media resource for the north west

Solution: Managed Dedicated server

How-Do serves the media industry in the North West of England. The site offers news, opinion and resources for those working in all aspects of media in the region.

How-Do's traffic is constantly growing and this means they need a high end solution with high grade bandwith, and 100% network uptime guarantee for a site that is accessed 24/7.

"Our delivery is purely by web, so it's crucial that we're online all day, every day. As our website grew in popularity we realised our previous supplier was too unreliable and we quickly made the move to UKFast.

Since moving to UKFast we noticed a huge upsurge in both the speed of our site and traffic. I would not hesitate to recommend UKFast, their speed and reliability has been excellent - a relief in fact after our last experience. And the support we have received has been excellent too - the team are always there, efficient and friendly."

Nick Jaspan - Managing Director

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International Institute for Environment and Development

Industry: Independent research organisation

Solution: Dedicated server with Total Cover

The International Institute for Environment and Development is a global leader in sustainable development. An independent international research organisation, the IIED is a specialist in linking local to global. The organisation works with some of the world's most vulnerable people in Africa, Asia, Central and South America, the Middle East and the Pacific to ensure they have a say in policy arenas which affect them. This could be anything from village councils to international conventions.

Launched in 1971, the IIED works in close collaboration with partners at grassroots level to make sure research is relevant. The organisation publishes widely, advising governments, businesses and international development agencies.

"After problems of reliability and technical support with our previous ISP, UKFast were recommended to us by a former colleague, now working as a consultant. I'm still finding it a novelty that when I ring my call is answered promptly by someone who knows what they are talking about, but am enjoying getting used to an excellent standard of service.

"The Sales team, Account Manager and Technical support Staff have been consistently helpful and informative, often offering useful suggestions as well as addressing particular queries. I have already recommended UKFast to external colleagues. Their professional approach instils confidence and is backed up by genuine expertise."

David Sankar - Web Services Manager