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About UKFast
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Founded in 1999 by Lawrence Jones and his wife Gail, UKFast is now a major player in the UK internet hosting arena. The husband and wife team set up the company after experiencing poor hosting services themselves when trying to run an online art gallery website. They believed that they could do better, so they did.
UKFast's focus from the start has been to deliver high quality hosting solutions with a particular focus on customer service excellence. This has set UKFast apart from its rivals and enabled the company to dramatically grow turnover year on year every year.
In 2008 we have over 60 staff, working in all areas of internet provision, including sales, technical support, design and copywriting. The business is expanding rapidly through both organic growth and acquisitions and it continues to be privately owned and profitable, as it has been from the start.
The video above gives a taster of what we are all about. It is a behind-the -scenes look at preparations for the UKFast stand at Internet World 2008.
Financially secure business
In 2007, UKFast increased turnover to £4.2m to deliver an impressive £1.45m pre-tax profit. The company remains cash rich and is in an excellent financial position going forward.
What makes UKFast different from other web hosting and dedicated server providers?
Network excellence. Our bandwidth is uncontested and aggregated, guaranteeing 24x7 connectivity. Coupled with the most sophisticated network in the UK, our bandwidth is dramatically faster than competing ISP's meaning our customers get a competitive edge.
A technology firm that focuses on people. Our business is servers and we deliver industry leading technology. However, our focus is our clients and providing the optimum support for their individual needs. And this is why we are...
Multi award-winning. UKFast has been named the ISPA's 'Best Hosting Provider' for the last four years straight. Furthermore, the company consistently ranks as one of the UK's fastest bandwidth providers, officially rated by industry monitor Webperf (we are listed by our server name, GraphiteRack).
An environmental commitment. We are leading the way in green initiatives with Ecoservers. The new technology is an affordable and scalable hosting solution and because they use less energy, Ecoservers cost less to power. It's great for businesses who cannot afford to sacrifice performance online and need eco-friendly business options.
Extending sponsorships to clients
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UKFast is a committed supporter of its local community. The company is proud to sponsor sporting organisations Sale Sharks and Airwaves-Ducati, both of which embody UKFast's dedication to excellence. UKFast is also heavily involved in local charity activities, including supporting Factor 50 and Christie's Hospital.
Find out more about the team at UKFast, the directors, training and team building events, sponsorship and community initiatives.
If you're still not sure why UKFast is right for your hosting needs read our 10 Good Reasons to Choose UKFast.
Corporate Social Responsibility
Giving back to communities and the environment. Treating people with respect and dignity. Investing into the future generations. Everyday we strive to we demonstrate our beliefs in the way we do business.
In fact, corporate social responsibility at UKFast runs deeply throughout our company. Here are some of the commitments we've made to do business in a socially responsible manner.
Helping to protect the environment
By taking steps to reduce waste from our operations and recycle, we can preserve the earth's natural resources and enhance the quality of lives around the globe.
We actively seek opportunities to minimise our environmental impact from recycling all paper and packages and carbon offsetting to building new eco friendly facilities.
Being carbon neutral is our goal and that's why we're saving woodland from development. For every additional 100 Ecoservers we sell, we invest into an acre of woodland in Snowdonia. New technologies mean that the latest UKFast owned data centres in Manchester will be energy efficient utilising natural gas to power and cool the facilities.
Investing in future generations
UKFast's Outreach Programme visits schools and other institutions in the Greater Manchester area giving presentations for pupils at GCSE level and above about opportunities and careers in the Internet, it's about educating them about their future possibilities.
Our Youth Sports scheme works through our association with the Sale Sharks. Not only does our sponsorship of the club contribute to their grassroots rugby training camps, but we offer youth teams across the country the chance to come and meet the Sharks and watch them play.
Fundraising
In 2007 and 2006 UKFast supported the Breast Cancer Campaign to help reach a target of £2.1m. We raised over £500 for the campaign.
Nineteen of UKFast's staff members took part in the BUPA Great Manchester Run for 2008 and one member tackled the Iron Man Triatholon Challenge this year all for charity Factor 50 who's donations go to helping fight skin cancer with Christie's.
Financial aide for growing businesses
BASEFund is about building a safer environment online. The fund was setup by UKFast to aid businesses in developing a robust online hosting solution. Afterall not every organisation can afford the top quality hardware and support to lock down their online business. But it is important that every business does this because of data security laws and the implication of loss of information.
Key milestones in the history of UKFast
The milestones represent key moments in UKFast's history and are updated regularly.
Nov 2008 - UKFast is crowned the Manchester Evening News' Business of the Year for the £10m turnover category.
Oct 2008 - The Deloitte Fast 50 recognises UKFast at 28 in the fastest growing UK technology companies, making it number one for growth in Manchester.
Sept 2008 - Three new appointments join the senior management team at UKFast - Andrew Gibbens as head of sales, Kerry Gill as company accountant and Neil Clarke as director of operations.
July 2008 - UKFast sponsors Sale Sharks players as they raise money for Christie's by completing the Manchester to Blackpool charity bike race.
June 2008 - Lawrence Jones receives an award for Crain's Manchester's 40 Under 40, and is nominated for Ernst & Young's UK Entrepreneur of the Year 2008 award.
May 2008 - The Mayor of Denbigh officially opens UKFast's new City Tower office in the heart of Manchester.
Apr 2008 - UKFast wins 'Best Stand' at Internet World '08.
Mar 2008 - UKFast wins 'Best Dedicated Host' at the ISPA Awards for the fourth year running.
Feb 2008 - The latest Ecoserver technology is rolled out offering sophisticated business solutions from £35/month.
Jan 2008 - UKFast makes it to the final five in the ISPA Dedicated Hosting Category for the chance to win for the fourth consecutive year.
Oct 2007 - UKFast is voted #1 UK Dedicated Web Hosting provider at UK Web Host Directory.
Sept 2007 - Lawrence Jones wins the Institute of Directors', Young Director of the Year award.
July 2007 - UKFast announces a partnership with Manchester City Council and Ask:Goodman to develop a large scale green hosting facility in Manchester.
June 2007 - UKFast becomes UK TopHosts, Best Dedicated Host in the UK.
May 2007 - UKFast moves into the 28th Floor of City Tower beginning an expansion drive that will increase staff by 66 per cent. The move puts UKFast on top of the city in officially the highest office space in the region.
March 2007 - UKFast receives Investors in People accreditation.
Feb 2007 - UKFast wins the Best Business host award at the ISPAs (industry awards) for the third year running.
Jan 2007 - The New Year sees web presences from both Virgin and T-Mobile join the UKFast network.
Dec 2006 - UKFast announces the winners of the UKFast Internet Awards 2006, with winners including Square Enix, Sainsbury's and The Eazyfone Group.
Nov 2006 - UKFast's R&D team creates Capacity Threshold Monitoring (CTM) allowing clients an extra level of control over server surveillance.
Oct 2006 - A new suite is created at MANOC2 doubling server space at the data centre.
Aug 2006 - Web host directory votes UKFast the winner of UK's Unix Web Host provider award.
Jul 2006 - Charity Alcohol Concern joins the Network.
June 2006 - The world's most downloaded science podcast, The Naked Scientists joins UKFast's network to take advantage of high grade bandwidth.
May 2006 - UKFast wins the organisers award for the Best stand at the Internet World exhibition, Earls Court.
April 2006 - The Sharks sign a new 3-year deal with UKFast to take the sponsorship of the club to its ten year anniversary.
March 2006 - The National Art Gallery and global credit agency Experian join the UKFast network.
Feb 2006 - UKFast becomes the ISPA's (industry body) Best Hosting Provider for second year running.
Dec 2005 - Reviewing the world's biggest ISPs, Tophosts places UKFast at No.3.
Nov 2005 - Superbike Champs Airwaves Ducati enlist UKFast's online engine.
June 2005 - UKFast is named Best Windows Host by WebHost Directory.
April 2005 - Innovations Agency Dubit brings SKY Interactive to the Network.
March 2005 - Dollond & Aitchison entrust Web Solutions to UKFast, joining Royal & Sun Alliance and The Australian High Commission on the Network.
Feb 2005 - UKFast is the ISPAs Best Hosting Provider, beating Tiscali/
Jan 2005 - UKFast announces 2004 turnover has increased 100% year on year.
Dec 2004 - UKFast partners with Veritas to offer world leading back-up.
Nov 2004 - Future Publishing proclaims UKFast the UK's Best Business ISP ahead of Pipex.
Sept 2004 - The Sale Sharks hosting solution results in a 4500% rise in visitors.
June 2004 - Independent Web Monitor Webperf first tests the Network and finds 100% availability for all clients.
Feb 2004 - The Research & Development team invent SafeDNS, making domain name administration simple.
2003 - UKFast establishes a Research & Development department and predicting market demand becomes a speciality.
2002 - With the introduction of the GraphiteRack range, a focus on dedicated servers places UKFast at the forefront of the industry.
2001 - UKFast becomes technical sponsor of Sale Sharks Premier Rugby Club and provides services to Tesco, Coca Cola and Weetabix.
2000 - UKFast's Reseller model is a favourite with Web Design companies.
1999 - Established to offer definitive Internet hosting to all UK businesses.
Core company values of UKFast
Most companies in the world have a set of core values, which in a lot of cases can be completely meaningless.
UKFast believes that the most important thing is the belief in these values and how they are delivered and brought to life.
These are UKFast's core values, each one is ingrained in our employees to ensure you receive unrivalled customer service:
Supportive
We support all our clients' IT needs in a prompt, knowledgeable and courteous manner. Our relationships are built on mutual trust, helping us best anticipate and meet the changing requirements of our customers. Every phonecall you make to our dedicated tech team is answered, whatever the hour of the day and within three rings. We promise.
Professional
A successful company is one that acts with integrity and delivers on all that they promise in transparent, truthful and accurate way. This is the UKFast way to do business.
Dynamic
To best service our clients in an extremely fast-paced industry we aim to continually evolve our service offering in-line with rapid market developments
Passionate
At UKFast we are passionate about our customers. Every aspect of our business is designed to understand your business requirements and to build lasting relationships. Our expert technicians are the best in the industry and we only employ people who love their job. Therefore our experts will love delivering the award winning services your business deserves.
Innovative
Operating at the cutting-edge of the IT industry, we deliver solutions that serve the communication needs of tomorrow. Load balancing, Ecoservers, solid Linux clustering and the Business Continuity Platform are just a few of the innovative services designed by our Linux and Windows technicians and offered at UKFast, giving you a cutting edge service.
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